Support

China Server - Server Location Shanghai, China

Please note that the user account for both the incoming and outgoing servers must both be setup identically in your email software settings. If this is incorrectly setup, outgoing mail will fail to send out.

For safety reasons, 5 password failures in a row within 1 hour from a single ip will lead to a 15 minute block of your account.
Our support team receive will notify clients with incorrect settings where possible.

Webmail
URL: http://mail.computersolutions.cn/
User Name: Email User Name is your Complete Email Address

Email Program Settings
Server Name: mail.computersolutions.cn
User Name: Email User Name is your Complete Email Address.

Port numbers - regular connection to mail server

Outgoing SMTP: Port 26 Authentication required to send.
Incoming: IMAP: Port 143
Incoming: POP: Port 110

Port numbers - encrypted connection to mail server

Outgoing: SMTP-TLS: Port 587. Password Authentication required to send.
Incoming: IMAP-SSL: Port 993
Incoming: POP-SSL: Port 995

US Server - Overseas based clients

Webmail
URL: http://usa.computersolutions.cn/
User Name: Email User Name is your Complete Email Address

Email Program Settings
Server Name: usa.computersolutions.cn
User Name: Email User Name is your Complete Email Address.

Port numbers - regular connection to mail server

Outgoing SMTP: Port 26 Authentication required to send.
Incoming: IMAP: Port 143
Incoming: POP: Port 110

Port numbers - encrypted connection to mail server

Outgoing: SMTP-TLS: Port 587. Password Authentication required to send.
Incoming: IMAP-SSL: Port 993
Incoming: POP-SSL: Port 995

South Africa Server - .za clients

Webmail
URL: http://gotEmail.co.za/
User Name: Email User Name is your Complete Email Address

Email Program Settings
Server Name: gotEmail.co.za
User Name: Email User Name is your Complete Email Address.

Port numbers - regular connection to mail server

Outgoing SMTP: Port 26 Authentication required to send.
Incoming: IMAP: Port 143
Incoming: POP: Port 110

Port numbers - encrypted connection to mail server

Outgoing: SMTP-SSL: Port 465. Authentication required to send.
Outgoing: SMTP-TLS: Port 587. Authentication required to send.
Incoming: IMAP-SSL: Port 993
Incoming: POP-SSL: Port 995